top of page
  • Writer's pictureJibin Vakanil

AI-Based Apps and Services for Social Workers

Social workers face numerous challenges in their day-to-day responsibilities. Fortunately, advancements in artificial intelligence (AI) have led to the development of various apps and services that can enhance the effectiveness and efficiency of their work. This article provides a concise guide to AI-based apps and services which could help social workers.

  1. Case Management and Documentation:

  • AI-powered case management platforms streamline administrative tasks, allowing social workers to focus more on their clients' needs.

  • These platforms automate data entry, document generation, and record-keeping, reducing paperwork and increasing efficiency.

An example is CaseWorthy: A comprehensive case management system that utilises AI to automate administrative tasks and streamline workflows. Blue Prism is another useful tool. This robotic process automation platform can automate repetitive tasks, such as data entry and document generation, allowing social workers to focus on client care.

DataRobot is an AI platform that helps managers analyse large datasets, uncover patterns, and generate predictive models to improve service delivery and outcomes.

2. Risk Assessment and Decision Support:

  • AI-based tools can analyse vast amounts of data to help social workers assess risks accurately and make informed decisions.

  • Predictive analytics can identify patterns, flag high-risk cases, and provide evidence-based recommendations for intervention strategies.

MindSuite: An AI-powered risk assessment tool that analyses client data to identify potential risks and provides decision support for social workers.

When writing reports and evidencing decision making, Iris AI can help social workers gather relevant information from academic papers and databases, saving time in literature reviews and evidence-based practice.

Simcoach Games is series of interactive games and simulations that use AI to train social workers in various scenarios, enhancing their decision-making and critical thinking skills.

3. Natural Language Processing (NLP) Tools:

  • NLP applications can assist social workers in analysing text data from interviews, case notes, and reports, extracting key information, and identifying sentiment or emotional cues.

  • These tools can help social workers gain valuable insights and enhance their understanding of clients' needs.

Empatica E4: A wearable device that uses AI algorithms to monitor physiological signals, helping social workers assess the emotional and physical well-being of their clients. Another AI service named Cogito is a natural language processing (NLP) tool that analyses text data to identify emotional cues and sentiment, aiding social workers in understanding clients' needs.

4. Virtual Support and Counselling:

  • AI chatbots and virtual assistants can provide 24/7 support to individuals in need, offering immediate responses, resources, and referrals.

  • These virtual support systems can alleviate the burden on social workers and ensure consistent assistance for clients.

PsycApps: A collection of mobile apps that leverage AI to provide mental health support, including mood tracking, stress management, and cognitive behavioral therapy techniques.

Kasisto: An AI chatbot platform that can offer virtual support and counseling to individuals in need, providing immediate assistance and resources.

Sibly: An AI-driven mobile app that offers real-time support and guidance to individuals in crisis, connecting them to appropriate resources and interventions.

AI-Therapy: An online platform that employs AI techniques to deliver evidence-based cognitive behavioral therapy programs, expanding access to mental health support.


AI-based apps and services are revolutionising the way we live. Simialar to the digital takeover happened few decades ago, AI will become an essential part of the way we live,work and do business. By embracing these technologies, social workers can optimise their time, improve outcomes, and provide more effective care to vulnerable populations. As AI continues to evolve, it is crucial for social workers to stay informed and leverage these innovations to make a meaningful impact in their professional practice.

1 view0 comments
Post: Blog2_Post
bottom of page